Find Terms & Conditions documents, Self-help guides and other useful information here.
Our Terms and Conditions of Business depend on whether you are a residential or business subscriber, and whether you have a wireless or fibre connection. Make sure you understand the Terms and Conditions of Business which relate to your subscription.
This User Guide includes Try This First advice for troubleshooting, advice on managaing downloads (for those with a data-capped subscription), and help with managing emails, and how to use WebMail.
